Customer Loyalty and Retention Made Easier

Yes, the Customer needs to have a store account for cashback wallet access. As a store admin, you can set customer accounts as optional. This means products can still be purchased without a customer account, but they will need an account to access their cashback rewards. You have to apply this setting as "Accounts are optional" at Settings >> Checkout >> Customer accounts in your store.

The Basic plan is free, and you can use this plan for up to 50 Orders per month. You can remain on the Basic plan until you exceed 50 orders per month. It is catered to small businesses. If you are a small-scale business, then you can use the Basic plan.

There are various paid plans, like Silver, Gold, Platinum, and Enterprise. Each plan has a certain monthly order limit. You can choose a suitable plan as per your monthly order numbers. All other things like product label, customers etc,. are unlimited on each plan.

If your store receives fewer than 50 orders a month, you can always downgrade to the Free plan; however, please keep in mind that additional orders beyond your plan order limit will charge ¢15 per order.

To create a Coupons Reward Offer, go to the Cashback App dashboard, select “Cashback Offers”, then click on “Create Offer.” Choose “Coupons Reward” as the offer type, set the offer name, description, reward value, coupon type, and expiration settings. Finally, save and activate the offer.

Yes, you can cancel your account at any time. Our pricing is based only on the number of orders per month. There is no contract or cancellation fee.

As a store owner, you can set product cashback at a fixed amount or percentage. By purchasing that product, a customer will earn the cashback amount. The cashback amount will be credited upon fulfilled order status.

Each customer can access their wallet from their account page when signed in. The wallet will show their cashback balance. For customer to redeem their cashback balance, they can generate a discount code that can then be applied to their next purchase.

There is "Add Cashback" under the "Manage Cashback" Section. Here you can see the section "Cashback Details". You can set a cashback amount or percentage on a particular product. You can set a flat cashback amount or a percentage amount of product price.

Yes, you can apply a cashback amount/percentage to the whole collection, which will apply to all products that fall under that collection.